Jeff Shank
Operations Director | Service Management Executive
Jeff joined the NoaNet team in 2021 from Alaska, where he focused on Customer Experience & Service Management Functions: Network Management Systems, Telemetry, Automation, 911 Compliance, and keeping the most remote villages connected with broadband services. He is passionate about bridging the digital divide with a ‘Voice of the Customer’ mindset and ensuring all aspects of a business model provide an optimal customer experience. Before telecom, Jeff served eight years in the U.S. Army.