Technology Center Overview

A sophisticated, high-capacity network that carries crucial traffic should have the best monitoring management system and personnel to maintain it. NoaNet's Network Operations Center (NOC) delivers a first class customer support model for every situation and network event.

• Network Analysts and Engineers take responsibility to identify and resolve any issue to completion. NoaNet takes pride in actively monitoring network elements and equips customers with information needed to resolve network issues associated with the high class of services NoaNet provides.
• Fully equipped with sophisticated network management, monitoring and analysis tools.
• Proactive with maintenance announcements, network updates, and monitoring, customers are well-informed of all aspects of their network traffic.
• Staffed 24x7x365.  All calls are immediately logged into a trouble ticket system to provide resolution tracking and post-event analysis.
• NoaNet monitors numerous connected networks to provide end to end network reliability and support for a single point of contact for problem resolution.

NOC contact information:
(866) 662-6380 or (509) 456-3611
Technical Support Contact Form