Northwest Open Access Network's open-access broadband network provides reliable high-speed Internet connectivity throughout Washington state.

Job Announcement: Senior Account Manager

Northwest Open Access Network (NoaNet) is a not for profit wholesale telecommunications company formed by several Public Utility Districts (PUDs) in Washington to bring high-speed telecommunication services into underserved communities for utility uses and use by their constituents. NoaNet operates a fiber optic network throughout the state, connecting the local PUD communications networks to each other and to the major carrier connection points in Seattle, Spokane and Portland.

NoaNet is hiring a Senior Account Manager to maintain and grow accounts in Washington.  The account manager is in charge of the company's connection with specific clients. The manager's responsibilities combine sales with customer service. They act as the contact between companies and work closely with customers to establish their needs. They make sure no details fall through the cracks and customers depend on them to guard their interests. This position will be located in the Seattle area with customers across the State of Washington.

Specific Duties:

  • Maintains accurate records of sales calls, customer files, and sales activity information.
  • Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements.
  • Expands sales in existing accounts by introducing new products and services; developing new applications.
  • Develops sales strategies, proposals, and forecasts.
  • Oversees and audits billing, collections and payables.
  • Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.
  • Increases visibility and value in client's products and services.
  • Contributes information to market strategy by monitoring competitive products and reactions from accounts.
  • Responsible of revenue growth and retention.
  • Identifies market potential by qualifying accounts.
  • Recommends new products and services by evaluating current product results; identifying needs to be filled.
  • Must be self motivated and able to self manage with a Home Office base

 

NoaNet Offers:

  • Relaxed corporate environment with home office based staff
  • Non-commissioned sales force supports collaboration within sales team
  • Generous vacation and medical insurance
  • Retirement and 457B fund
  • Continuing Education Support
  • Professional advancement opportunities

 

Job Requirements:

  • Bachelors degree or equivalent experience recommended
  • 50% travel required
  • Technical understanding of terms and mechanics of how business solutions are implemented
  • Ability to interface with sales engineering to create solutions
  • Great interpersonal and intercommunication skills required
  • Ability to close – knowing rudiments of classic sales process and understanding
  • Ability to work in a virtual environment with multiple time demands and priorities
  • Create a functional home office base

When applying send your resume to and include the Job ID: SAM050511 and your last name in the subject line.

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